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Summary of Feature Sets across General Patient Flows

Features Supported
  • Text messages to confirm appointments
  • Text messages to collect any copays, co-insurances, deductibles, etc. prior to appointments
  • Text messages to collect any outstanding balances post-remittance
  • Mailed paper statements at $1 per piece
  • SmartPay on mobile to view and pay outstanding balances Features In Development
  • AI phone calls to collect outstanding balances
  • AI phone calls to collect updated insurance information Features Not Supported
  • Reviewing lab results
  • Reviewing medication statuses
  • Messaging with patients
  • Seeing upcoming, or past, appointments or forms