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Overview

Most healthcare businesses require daily cash drawer reconciliation so that any discrepancies between expected and actual dollars can be accounted for on each day of service. The Reconciliation feature makes this process simple. Important: this guide details physical cash drawer PR reconciliation only (cash and check PR payments, not credit or other payments). To view total payments for a given date or range of dates, refer to the ‘Patient Responsibility’ section of the Revenue Analysis page and set filters for the information you need. You can also visit the My Reports page and download a transaction report, in the ‘Revenue’ section, for the day(s) you would like to review. Be sure to check or uncheck ‘Show credit payments*’ depending on your needs. *This refers to payments made with credits already on a patient’s account, not credit card payments. Credit card payments are already included in reports.

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Here’s How to Reconcile Your Cash Drawer

Navigate to the Appointments page and click on ‘Reconciliation.’ In the New Run tab, note that you can filter by facility and user, along with date/time range. Fill in your opening and closing amounts for cash and check, then click Proceed to Reconcile. Now, Athelas’ systems compare the cash and check dollars in the drawer with the expected amount of each. If there is a difference between the Closing Amount and Expected Amounts, you’ll see that difference highlighted in the Discrepancies column. You will also be able to see an itemized list of payments, with details available if you click into a payment, including Associated DoS, Payment, and Amount Recommended. If you would like a CSV file of the reconciliation data (for example, if you need an end-of-shift report to view in Excel), click Download. If you would like to see a list of previous runs, simply switch to the Previous Runs tab. Done!