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Overview

The Additional Context feature allows healthcare providers to enhance AI-generated documentation by adding supplementary information to scribe notes. You can provide context in two ways:
  • Audio Recording – Capture additional conversation or dictate details
  • Text Input – Type additional context or patient details Adding context helps improve the accuracy and completeness of documentation.

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Accessing the Additional Context Feature

Location
The feature is available on the Completed Scribe Page after a scribe session is completed.
How to Use
  • Navigate to a completed scribe session
  • Click on the new “Transcription & Context” Tab
  • Click “Add Context”
  • The Additional Context dialog will open
  • Add context via text or audio (click the drop-downs below ↓ for specific details on both methods)
  • Click regenerate scribe after adding all relevant context

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Using Audio Mode 🎙️

When to Use
Use audio when you want to:
  • Capture additional patient conversation (such as a multi-part appointment)
  • Capture lab or test results after the initial recording
  • Longer additions
  • Add context while multitasking
Steps to Use
  • Click the “Add Context” button
  • “By Audio” is selected by default
  • Start Recording
  • Click “Record Audio”
  • Grant microphone permissions if prompted
  • Recording begins immediately
  • End Recording
  • Click “End Recording”
  • Audio uploads automatically
  • Upload progress bar shows percentage
  • Completion
  • Success notification appears
  • Dialog closes automatically
  • Audio context begins processing
Recording Controls
  • End Recording → Saves and uploads
  • Cancel & Discard → Stops recording without saving
Tips For Audio Recording
  • Record in a quiet environment
  • Use a good quality microphone
  • Check the mic level indicator
  • Speak clearly and at a moderate pace

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Using Text Mode 💬

When to Use
Use text input for:
  • Specific patient details
  • Structured or concise information
  • Quick additions
Steps to Use
  • Click the “Add Context” button
  • Switch to Text Mode
  • Click “By Text”
  • Enter Context
  • Type additional information (max 2,000 characters)
  • Submit Context
  • Click “Add Context”
  • Context is added
  • Dialog closes automatically
Tips For Text Input
  • Be clear and concise
  • Organize logically
  • Include relevant terminology
  • Use abbreviations when appropriate
  • Monitor character counter

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Troubleshooting

Audio Recording Issues 🎙️
  • Problem: “Failed to start recording”
Solution: Check browser microphone permissions
  • Click the lock icon in your browser
  • Allow microphone access
  • Refresh the page and try again
  • Problem: Low audio levels
Solution:
  • Check microphone connection
  • Adjust input settings
  • Ensure correct microphone is selected
  • Problem: Upload fails
Solution:
  • Check your internet connection
  • Retry recording
  • Contact support if issue persists
Text Input Issues 💬
  • Problem: “Add Context” button disabled
Solution:
  • Type at least one character (not just spaces)
  • Problem: Reached character limit
Solution:
  • Remove unnecessary text
  • Or submit current entry and start a new one

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What Happens Next ⏭️

  • Click “Regenerate Scribe”
  • The AI processes a new scribe with your existing transcript along with your additional context
  • Check the “Scribe Notes” tab to see your scribe progress
  • Updated scribe appears with new context applied

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Multiple Context Entries 📚

  • You can add multiple entries (audio or text)
  • All added context is used during regeneration

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Reminders❕

  • Be Specific — Include precise missed details
  • Ensure Completeness — Add all info before regenerating
  • Review Before Regenerating
  • Prioritize Quality — Relevant and accurate over length If issues persist:
  • Contact your system administrator
  • Submit a support ticket
  • Report bugs or feature requests to the dev team