At a Glance
When the same problem affects many claims — an eligibility denial across a patient’s visits, a batch of submission errors with the same cause — you don’t have to fix them one at a time. The Claims Page lets you build a focused worklist, select a group of claims, and resubmit them all in a single action.Step 1 — Build a Focused Worklist
Bulk resubmission works best when you first gather the claims that share a problem. Filter your list and group by Status Reason so claims with the same denial, rejection, or submission-error reason land in one bucket. For the full set of tools, see Organizing Your Claims Worklist.Step 2 — Select the Claims
Select the claims you want to resubmit using the checkboxes. To grab an entire bucket, right-click the group’s header row and choose Select all in group.The list loads 50 claims at a time as you scroll, and selecting all captures only the claims that are loaded. To work a bigger bucket, scroll down to load more rows first, then select again. Most bulk actions work on up to 500 claims at once.
Step 3 — Resubmit with More Actions
With your claims selected, open More Actions at the bottom of the screen and choose Submit Claims. The action submits every selected claim at once, including claims that were submitted before.
FAQ
Where do I find bulk resubmission?
Where do I find bulk resubmission?
It’s built into the Claims Page. Select claims from your worklist, then open More Actions at the bottom of the screen and choose Submit Claims. There’s no separate bulk-resubmission page to visit.
How many claims can I resubmit at once?
How many claims can I resubmit at once?
Most bulk actions work on up to 500 claims at once. The list loads 50 claims at a time, and selecting all grabs everything currently loaded, so scroll to the bottom of a group before you select the whole bucket.
Can I bulk-update insurance before resubmitting?
Can I bulk-update insurance before resubmitting?
Yes. Update Primary Insurance is one of the bulk actions in the More Actions menu — useful when an eligibility denial hits several of one patient’s claims. The action works only on claims from a single patient, so select that patient’s claims, update the insurance, then resubmit them together.
What if I only need to fix one claim?
What if I only need to fix one claim?
Open the claim from the Claims Page and click Preview Submission. Correct the claim (or use the pencil icon to edit the submission), then click Resubmit.