HEP Library Upgrades
[Beta Users Only] Simplified Online Scheduling Access
Updating from the patient waitlist from the last change log, patients can now schedule appointments and join the waitlist without needing to create a patient portal account. The new Name + Date of Birth access model lets patients book directly from your practice’s scheduling page, making it easier for new and returning patients to get on the calendar without front desk assistance.Practices can display their site name on the scheduling landing page, and appointment notes are now supported so patients can provide context when booking online.[Beta Users Only] Plan of Care Tracker
[Beta Users Only] Post-Visit Outreach and NPS Surveys
Automated NPS surveys can now be sent to patients after their visits to collect feedback on their care experience. The outreach flows engine has been expanded to support appointment-number-based messaging, so you can configure rules like “send a check-in message after the 3rd visit” or “trigger a satisfaction survey after the 10th appointment.”Message variables for appointment context are now available, and the sent messages table includes additional columns to help you track delivery and engagement.For more information, check out the Outreach Flows User Guides.[Beta Users Only] Provider-Specific Waitlist
[Beta Users Only] Order Sets (Medication Templates)
Providers can now build reusable order sets — pre-configured bundles of medications, labs, imaging, and referrals — and apply them directly within the chart note workflow. The Order Sets Manager lets you create, edit, favorite, and search order sets from a centralized view.An Import Order Set pop-over allows quick selection from within a note, and optional fields for quantity, refills, and duration give providers flexibility when applying sets with variable dosing. Order sets for imaging, labs, referrals, and DME are in progress.[Beta Users Only] Custom Face Sheets
[Beta Users Only] Dynamic Text Snippets
/, ., or +). Snippets support inline alternate word dropdowns, carry forward into subsequent notes, and render accurately in exported PDFs — reducing repetitive typing across high-volume documentation workflows.[Beta Users Only] Bulk Chart Note Export
Chart notes now appear automatically on the Patient Attachments page once signed, eliminating the need to manually download and re-upload individual PDFs. Staff can select chart notes alongside other attachments — imaging documents, faxes, insurance cards, and more — for bulk download or fax in one action.A per-row button on the Appointments view also lets staff manually push any specific chart note into the attachments page.Bug Fixes and Improvements
Scheduling:- Scheduling reserve blocks can now be capped by appointment type, giving practices finer control over how many patients can be booked into reserved slots
- Chart notes now automatically generate versioned PDF attachments at submission that can be downloaded, faxed, and assigned via tasking
- Providers can create configurable text shortcuts with variable dropdown options that insert structured content directly into chart note sections, reducing repetitive documentation
- Fixed a regression where chart note billing fields (minutes, units, CPT modifiers) could not be edited after unlocking a note
- Resolved an issue where chart note attachments were not being created on submission
- Fixed an issue where HEP could not be sent when a chart note was locked
- Unread patient message threads now appear in bold, and staff can manually mark conversations as unread to flag them for follow-up
- Site logos now appear on all order types, and appointment date of service and facility fax number are available as template variables in custom letters
[Generally Available] Claims Page
CMD + . on Mac and CTRL + . on Windows. CMD/CTRL + C also copies a link to the claim to the clipboard.To get started, check out the Claims Page guide.Appointments List Page
[Beta Users Only] Patient Profile Update
The redesigned Patient Profile includes an improved charges and transactions view. The layout now surfaces cancelled charges while filtering out $0 rows to reduce noise, and Charge Details have been expanded to include provider, facility, and encounter ID — each linking directly to Transaction Details.Both tables support infinite scroll, a “Who facilitated the payment” column has been added for visibility into payment history, and staff can now reverse accidentally cancelled patient responsibilities. Payment terminology throughout Copilot has also been updated to be more patient-friendly.Bug fixes and improvements
Patient Demographics:- You can now edit all patient demographic information including name, email, phone, address, gender, and date of birth.
- Extended report download link expiration from 12 to 24 hours, giving staff more flexibility when sharing reports
- Added inline documentation links directly within the Aging AR, UDS 9D, and Provider Line Item reports for faster reference
- Added automated alerts for payment plan failure rates, surfacing issues proactively before they impact collections
- Fixed an issue where eligibility checks were overwriting a patient’s date of birth on the Appointments page, causing incorrect demographic data to display
- Fixed a bug where the “Other Payer Exists” eligibility condition wasn’t evaluating correctly in all scenarios, causing pre-visit rules to apply incorrectly
Claims Page
We’ve shipped a number of updates to the Claims Page this month, here’s everything that’s new:Downloading All Claims
Insurance Billing Type filter
F key- Added an additional filter for Submission ID (referred to as Claim ID on the Denials Worklist and Rejections)
- Updated the logic of the Charges column to align with the Claim Charge Amount inside the claim itself for consistency
- Reduced the number of clicks it takes to save a custom view
- Parent/child sites now have the ability to assign claims to parent/child users
- Improved load times when filtering by insurance
Editing a Claim
- Updated Athelas Assistant to now support:
- Resubmission and submission
- Fetching the claim’s financial summary
- Updating patient and claim information
- Reviewing the claim against CCI and billing rules
- And more
CTRL + . (CMD + . on Mac)
- Updated the main button on the Claim edit screen to say
Resubmitinstead ofSubmitif a submission already exists - For sites using a charge master, you can now see the Charge Item in the Procedures table in its own column without clicking into the procedure
- Improved the assignee selection popover to be alphabetical and to filter out inactive users
- Improved the Diagnoses table by giving more space to the Description column for easier reading
- Added an error notification if a claim was imported from an external EHR with too many diagnosis codes
- Fixed a bug where you couldn’t create a procedure after clearing all diagnosis pointers
- Improved the automatic collapsing behavior of the Properties and Controls panels on dynamic window sizes
- Fixed a bug where long comments without spaces did not wrap correctly in the Activity Feed
Institutional Claims
- Updated the logic behind the Discharge Date field to allow discharges after the claim’s end date
- Updated the flow of adding diagnosis codes to simplify the addition of POA indicators and additional diagnosis labels
- Fixed a bug where you couldn’t remove an occurrence code once added to an institutional claim
Dental Claims
- Updated dental claims to allow submission with no diagnoses
- Fixed an issue where duplicate diagnosis codes were appearing on dental claims, causing submission errors
[Beta user only] Patient Waitlist
[Beta user only] Custom Orders and Letters
- Template builder with rich text editor supporting formatting, tables, and interactive fields
- Variable system that automatically populates patient, provider, facility, and insurance information
- Auto-fill of diagnosis codes and procedures from appointments
- Interactive fields (text inputs, text areas, diagnosis code fields) for customizing each order
- Live preview panel to see how templates will appear when printed or sent
- Draft saving to continue editing orders later
[Beta user only] NPS Survey for post-visit feedback
Bug fixes and improvements
Appointments & Scheduling:- Fixed an issue where waitlist pop-up messages didn’t display the patient’s name, making it unclear which patient was being offered an appointment
- Fixed a problem where external appointment type IDs were missing, causing scheduling errors when booking appointments through the patient portal
- Resolved multiple quality measure alerting issues affecting BMI screening, depression screening, diabetes mellitus, controlling high blood pressure, falls screening, medication documentation, and post-fracture communication, ensuring alerts now appear consistently in chart notes for proper patient care tracking
- Completed migration for Time In/Out storage in chart notes to support Medicare compliance requirements for documenting visit duration
- Fixed an issue where discharge notes didn’t automatically discharge the patient case upon submission, requiring manual discharge steps
- Fixed KX modifier visibility in the flowsheet, ensuring that the auto-applied KX modifier for therapy cap exceptions is properly displayed
- Implemented automatic task creation for failed fax transmissions, ensuring staff are notified when faxes don’t go through successfully
- Fixed an error where the prior authorization report was broken for a customer, preventing staff from viewing authorization statuses
- Resolved an issue where users were unable to create or save measurements in the EHR, blocking documentation of patient vitals and assessments
[Beta user only] Charge Master released to pilot customers
- CSV upload with intelligent column mapping and payer identification
- Manual charge master creation for individual entries
- Bulk editing and retirement of charge masters
- Copy charge masters across facilities
- Complete activity logging for audit trails
- Multiple effective dates with date range management
- NDC (National Drug Code) support
- Search across main table and activity log
[Beta user only] AI Report Builder beta release
We launched the AI Report Builder to selected external beta customers. Teams can ask questions in plain English and get instant reports backed by their data, with natural language queries, automatic SQL generation with security post-processing, patient-level security enforcement, saved reports library, CSV downloads, and quality checking system.[Beta User Only] Patient Profile redesign
Improved eligibility infrastructure
We’ve completed major infrastructure improvements for eligibility:- Historical eligibility records table storing full payload and parsed benefits
- Site and payer-level source configuration (choose Waystar, Change Healthcare, etc.)
- Rule change detection triggering automatic eligibility updates
- Unified benefit parsing across clearinghouses
Remittances Dashboard updates
We’ve added filtering capabilities to help you analyze payment patterns. New features include deposit source filters across Waterfall, Checks, and Deposits views, provider-based deposit breakdowns showing payouts per check by rendering provider, and improved empty states.Bug fixes and improvements
Eligibility & Benefits:- Fixed an error where insurance deductibles and remaining benefits were being calculated incorrectly, causing inaccurate patient responsibility estimates
- Resolved an issue where appointment eligibility counts were displaying incorrect numbers to staff members
- Fixed eligibility timestamps to properly display in the user’s local timezone instead of UTC
- Improved eligibility parsing to better handle complex scenarios with benefits from multiple insurance carriers, reducing errors when patients have secondary coverage
- Fixed query performance issues on the appointments endpoint, making appointment pages load significantly faster
- Fixed an error where outstanding balances in end-of-day emails were being calculated incorrectly
- Corrected patient exclusion logic in daily collections reports, ensuring the right patients are included in collection metrics
- Resolved A/R Report discrepancies where Insights calculations didn’t match external reports, improving data accuracy for financial reconciliation
- Enhanced report documentation and migrated all reporting guides to our new documentation platform for easier access
- Fixed an error where diagnosis codes would fail to save properly in certain scenarios
- Resolved date range filtering issues across multiple pages, ensuring filters work consistently throughout the application
- Fixed various errors in the posting tool and encounter details pages that were preventing users from completing their workflows
- Added monitoring alerts for payment plan success rates to proactively identify and resolve issues, ensuring reliable automated payments for patients
Accounts Receivable Report dramatically faster
We’ve achieved dramatic performance improvements on the A/R Report Page through query optimization and infrastructure changes.The improvements use optimized query patterns while maintaining backwards compatibility for all calculation methods.Bug fixes and improvements
Claims & EOB:- Fixed an error where currency values were being converted incorrectly during EOB remittance posting, causing payment amounts to be wrong
- Improved claims history query performance to load significantly faster, reducing wait times for users reviewing claim timelines
- Fixed a performance issue where claim form generation was taking too long, making it 2x faster to generate claim PDFs
- Resolved an error where EOB posting would fail or time out when processing large files, now successfully handles files with 2,800+ remittances
- Fixed an issue where the denials page would not scroll properly and navigation buttons were not working correctly
- Resolved an error where users were being logged out unexpectedly when working with deposit transactions
Financially Responsible Party support
We’ve enhanced payment handling to properly support Financially Responsible Parties (FRP). This allows you to designate and manage different responsible parties for patient accounts, ensuring payments and statements go to the correct person or entity. The feature includes improved payment processing, statement routing, and balance tracking for FRP scenarios.[Beta user only] Patient Responsibility Explainability: Charges Details
We’ve released Charges Details to pilot customers, helping patients understand exactly what they owe. The new view shows detailed procedure breakdowns for each date of service, current balance and payment history, available refund amounts, and direct access to payment and refund actions. Staff can now refund payments, write off charges, cancel patient responsibility requests, and view remittance details—all from a single interface.FQHC Revenue Activity Report
For FQHC customers, we’ve built a comprehensive Revenue Activity Report showing month-over-month financial performance:- Charges, payments, and adjustments broken down by category
- Sliding fee adjustments properly categorized
- Contractual adjustments and net transfers
- Delta version showing changes versus absolute values
UDS 9D federal reporting tool
We’ve created the UDS 9D report required for FQHC federal reporting submissions. The report properly splits charges across payers, handles bad debt and sliding fees according to federal guidelines, and excludes specific code ranges per UDS requirements.Bug fixes and improvements
Payments & Refunds:- Fixed an error where credit card refunds were failing to process correctly, preventing staff from completing refund transactions
- Resolved an issue where subscription balances were calculating incorrectly, showing wrong amounts owed by patients
- Fixed an error that prevented staff from canceling patient responsibility requests when needed
- Fixed a timing issue where verification codes were expiring too quickly, blocking patients from completing online payments
- Resolved workflow errors that were preventing patients from successfully completing the check-in process
E-prescribing with controlled substances
We completed DEA certification for controlled substance prescribing through the Drummond Group.You can now prescribe both controlled and non-controlled substances directly from the EHR with secure identity verification through ID.me. The system tracks prescription status, refills, and pharmacy submissions automatically.Scribe integration with redesigned EHR
The AI Scribe now works seamlessly with the redesigned EHR and dynamic template system. Notes generated by Scribe automatically populate the correct template sections, saving providers time on documentation. Existing customers can now migrate to the new EHR design with full Scribe functionality.Stripe Separate Charges & Transfers migration
We’ve migrated customers to Stripe’s Separate Charges & Transfers (SC&T) infrastructure, providing better payment handling and financial controls:- Customer mapping for customers with Stripe accounts per facility or provider
- Auto-retry mechanism for failed transfers
- Race condition fixes when creating or reversing transfers
- Manual transfer capability for advanced payment scenarios
- Improved payout tracking in ledgers
Patient workflow improvements
We’ve enhanced patient workflows and intake forms with better validation and reliability:- Improved validation error messages for patient intake forms
- Better network error handling and display
- Fixed form ordering alignment issues
- Enhanced patient update template submissions
Suggested charges automatically stay in sync
We rebuilt the suggested charges infrastructure to use event-driven architecture instead of queue-based processing. Now when eligibility changes, suggested charges update automatically through listeners rather than waiting in a queue.This resolves the slow-draining queue issue from early October and ensures patients always see the most current cost estimates based on their latest eligibility information.Report performance optimizations
We’ve moved multiple resource-intensive operations to read replicas, reducing load on the primary database:- All KPI metrics queries
- Revenue Analysis page endpoints (now fully cached)
- Patient Breakdown queries
- Claims count queries
Bug fixes and improvements
Payments:- Fixed an error where patient account credits were being incorrectly applied to subscription balances instead of the intended charges
- Resolved timeout issues that were causing payment processing to fail, preventing patients from completing their transactions
- Fixed errors that prevented gift card payments from being processed successfully
- Resolved an issue where patients across multiple customers were not receiving their statements due to delivery failures
- Fixed a display problem where mailing addresses were showing incorrectly or incompletely on statements
- Fixed errors in the statement scheduling system that prevented statements from being sent on their scheduled dates
- Corrected calculation errors in batch history where balance amounts were displaying incorrectly
Complete EHR redesign launched
We completed a major redesign of all core EHR pages with a modern, intuitive interface. The new design includes improved calendar views, streamlined patient search, cleaner demographics displays, organized attachments, and a completely rebuilt chart note system with dynamic templates.Labs ordering complete
Lab ordering is now fully integrated into the chart note. You can order labs from Quest, Pathgroup, and other vendors through HealthGorilla, with results automatically captured and displayed in the EHR. The system supports both third-party lab orders and in-house lab billing for practices with their own lab facilities.Messaging and tasking
Internal messaging allows your team to communicate within the practice, while external messaging connects directly to patients using the Interact system. The new tasking feature lets you create task lists for team members with status tracking and priority levels, including group-level task assignment.Patient Check-in and check-out
DME billing support
Data migration improvements
We’ve dramatically improved the data migration process for new customers. Migrations from WebPT, Raintree, and Empower now complete in 15-30 minutes instead of 6-8 hours. We’ve successfully migrated over 20,000 chart notes across 14 customers with minimal manual intervention.Performance improvements
Chart note pages load significantly faster with improved typing responsiveness. Flowsheets now load approximately 39% faster, and we’ve added batch update capabilities for more efficient data entry.Bug fixes and improvements
Chart Notes:- Fixed an issue where chart notes were not auto-saving reliably, causing providers to lose their work
- Resolved errors that occurred when editing or converting chart note templates, which prevented template modifications
- Improved how dynamic templates render to eliminate display issues and ensure all fields show correctly
- Added the ability for billing managers and admins to edit and submit chart notes, expanding access beyond just providers
- Enhanced role-based access controls to provide more granular permission settings across the system
- Added the ability to delete and archive cases, insurances, and prior authorizations that are no longer needed
- Fixed errors that prevented users from editing appointment details after they were created
[Beta user only] Kiosk patient check-in
Your patients can now check in for appointments and pay outstanding balances using the self-service Kiosk. The Kiosk verifies patient identity, checks insurance eligibility in real-time, and processes payments—reducing front desk workload and improving patient flow.Available at select customers. Contact your account manager to join the beta program.[Beta user only] Check Deposit Manager
Patient Statements Redesign
- Mail check address added to first page
- Patient ID and name on every date of service
- Reduced page count to lower postage costs
- Revenue codes added for hospital statements
Performance improvements
We resolved a critical database connection pool issue that was causing timeouts across multiple services. The fix reduced mean query times from 15 seconds to sub-second performance, stabilizing the system during high-traffic periods.We also stabilized the eligibility batch job queue after an overload incident, implementing better resource allocation and scheduling to prevent future backlogs.Bug fixes and improvements
Patient Statements:- Fixed an issue where statements were not being sent to financial guarantors who had dependents, leaving families without billing information
- Resolved a problem where duplicate copies of the same statement were appearing in downloaded ZIP files
- Fixed errors that were preventing electronic statements from being delivered successfully to patients via email
- Fixed an error where copay amounts were calculating incorrectly for self-pay appointments, showing wrong amounts due
- Corrected calculation errors in Stripe transaction fees that were resulting in incorrect fee amounts being recorded
- Improved the reliability of appointment reminder delivery to ensure patients consistently receive their reminders on time
Template Builder
Create custom chart notes, patient intake forms, and scribe templates using the new Template Builder. This tool allows you to configure templates specific to your practice needs without requiring engineering support. The builder is now available across Scribe, EHR, and Interact products for flexible form creation.Patient outcome tracking
Lead management and credentialing
Bug fixes and improvements
Forms & Intake:- Added Spanish language versions of patient intake documents to better serve Spanish-speaking patients
- Fixed an error where duplicate insurance entries were being created when patients submitted intake forms
- Added the ability to send multiple files in a single fax transmission instead of requiring separate faxes
- Improved Plan of Care fax tracking and increased delivery success rates by addressing reliability issues
- Implemented a seamless zero-downtime fax service transition process for new customers migrating to the platform
Insights now fully supports creating and updating the financially responsible party for any patientThis means that you can designate a parent or guardian to be in charge of all outstanding balances for their dependent.You can manage the financial guarantor-dependent relationships in Insights through the patient profile:
- Click on edit in the top right corner
- Select “Someone else is financially responsible”
- Select the parent or create a financially guarantor if they are not already a patient in our system
- Checking in families just got a whole lot easier! Once the relationship is established, you will be able to pay off the entire family’s balance anywhere you’d collect balances today
Provider user improvements
- Flowsheets intervention search is now sorted by the user’s most-used interventions: Vs. currently, it’s sorted by the global last-edited, which often returned results which felt random. This should significantly improve how long it takes a provider to get to the intervention they are actually looking for.
Admin user improvements
- Bulk scheduling flow can now search an alternate provider in addition to the original provider: You can now bulk-schedule with a primary and a backup (alternate) provider. The calendar shows availability for both, you can pick who covers each date, and the system creates the right appointments under the right provider. There’s a new, simple picker for choosing providers/patients, and (when your policy allows) you can note credentialing exceptions during scheduling.
- Bulk Credentialing Group Creation: Users can create named groups of insurance companies and reuse them across multiple providers
- Group-Based Provider Credentialing: When adding credentials for a provider, users can select credentialing groups instead of individual insurances, automatically creating credentials for all insurances within those groups
- Centralized Group Management: Users can edit existing credentialing groups to add/remove insurance companies, with changes affecting future credentialing operations
- Advanced Filtering: Users can filter the credentialing matrix by specific credentialing groups to focus on relevant provider-insurance relationships
- Tasks created from the Attachments page
- Attachments auto-linked to the Task page
- Providers send functional outcome forms to patients
- Patients fill out the form remotely
- Providers view the results from within the chart note
- Providers can see the longitudinal history of the measure
Assistant workflow richness: Assistant has been enhanced with additional data fetching support for common user flows, like appointment default, patient referrals, patient claims, patient prior auth, patient demographics, providers’ unsigned visits, and provider metrics.Scribe offline mode: If a user loses their internet connection before the Scribe successfully completes or uploads, Scribe will be locally saved to their computer in order to be able to retry upload when the connection is regained.Flowsheet group interventions search improvements: Users can now choose to only search individual interventions, excluding Groups. When included, Flowsheets interventions search will now also auto-collapse group interventions.Primary signature-required inbox filter: Inbox can be filtered to only notes “Ready for Primary Signature”, meaning the signature of the credentialed rendering provider. This will make it much faster for providers to find the notes requiring their primary signature.Active Patient Tracker provider can now be an assigned “Case-owning provider”: Instead of only the initial appointment’s rendering provider, the associated provider can be any assigned “Case owner”. Users will now be able to assign the correct provider for tracking, even if they were not the first rendering provider. This will additionally improve accuracy of retrospective performance metrics.Scribe “Fast mode” generates 5-7x fasterIn exchange for a very slight drop in accuracy, users can choose to generate their Scribe 5-7x faster than normal mode. Scribe will also stream the Scribe sections into the note as they are generated, so the perception of speed is faster as well.Provider credentials can be bulk editedUsers can now update credentials in bulk, vs. one-by-one.Custom lead management landing page creates a home for potential new patientsNew custom landing page creates a beautiful entry point for potential new patients into our customers. This will also then create new Leads in our Lead Tracker, configurable in settings.AI text quick-editing accessed through “Command-K”Users can quickly AI edit highlighted text selections, simply by typing “Command-K” and their instructions or preferences for the text.
Filter your inbox to notes requiring signatureInbox can now be filtered to only notes requiring the provider’s signature.Create tasks directly from your Fax page and refer back to those auto-linked faxes in the Tasks pageTasks can now be created directly from the Fax page. These faxes are then auto-linked to the task in the Task page, for easy access when you are working your Tasks.Tasks created from the fax page below:Faxes auto-linked to the Task page:Intelligent AI Fax ingestion will auto-generate leads from faxesLeads can now be auto-generated from faxes. Air will extract the referral information from inbound faxes, and automatically create leads in the Lead Tracker using the context, including
Calendar redesign creates quick-glance payer, eligibility, appointment status, key detail clarityThis calendar update preserves all existing functionality while delivering a richer, more modern experience. Compact blocks now show patient, time, status, case, and alerts at a glance—letting you fit more context in the same space. Hovering opens a streamlined tooltip with status and actions. We’ve also refreshed colors and icons to match the clean, familiar feel of modern calendars.Key improvements:
first_name, middle_name, last_name, date_of_birth and phone_numberLeads created with this flow will default to “Fax” as the referral source, and the first stage will be assigned as “Lead”.Flowsheets are now 39% lower latency (faster) across the boardFlowsheets are now meaningfully more performant.Average Before time to request an endpoint was 2.023 s. Now it’s 1.02 s.Average improvement is 39% faster response.Before, 95% of endpoint requests would take a full 4 s. This is now 1.6 s| Type of request | Before | After | % Improvement |
|---|---|---|---|
| Mark all as Done | 1.7 s | 1.2 s | 29% |
| Mark all as Undone | 4 s | 1.9 s | 52% |
| Mark all as Done | 2.6 s | 1.2 s | 54% |
| Mark all as Undone | 2.9 s | 1.5 s | 48% |
| Mark 1 intervention Done | 507 ms | 504 ms | 1% |
| Mark 1 intervention Undone | 546 ms | 391 ms | 28% |
| Mark 2 interventions Done | 1.35 s | 722 ms | 47% |
| Mark all as Done | 2.1 s | 1.2 s | 43% |
| Mark 1 intervention Undone | 696 ms | 693 ms | 0% |
| Mark 2 intervention Undone | 660 ms | 565 ms | 14% |
| Mark all as Done | 1.3 s | 909 ms | 30% |
| Mark all as Undone | 3.57 s | 1.6 s | 55% |
| Mark all as Done | 2.9 s | 1.2 s | 59% |
| Mark all as Undone | 2.4 s | 1.6 s | 33% |
| Mark all as Done | 2.2 s | 1 s | 55% |
| Add 1 concurrent intervention | 3.1 s | 524 ms | 83% |
| Add 1 concurrent intervention | 630 ms | 489 ms | 22% |
| Add 1 concurrent intervention | 761 ms | 712 ms | 6% |
| Mark all as Undone | 2.4 s | 1.4 s | 42% |
| Mark all as Done | 4.13 s | 1.1 s | 73% |
- Calendar blocks are more information dense
- Appointment status is clear upon first glance
- Hover over the appointment to see all key information (Appointment status, case and appointment type, eligibility and payer, authorization status, next visit scheduled status)
- Change the appointment status directly from the tooltip! No more needing to go to the drawer
- Alerts flag key information through icons and in the tooltip
- Look and feel is overhauled to be cleaner, modern, and intuitive View our Blog post here.