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Welcome to the Athelas Healthcare platform! This guide walks you through configuring your practice preferences and essential settings to get your practice up and running.

Configure practice preferences

Set up your practice’s preferences through each setting under the Preferences tab. These settings control how your practice operates and how your team interacts with the platform.

General

Configure general practice settings that affect how modifiers, justifications, alerts, and calculations appear throughout the platform.
  • Show or hide modifiers in various views
  • Enable or disable justifications
  • Configure alert settings
  • Allow manual calculations
  • Enable provider editing permissions
General preferences settings page showing options for modifiers, justifications, alerts, manual calculations, and provider editing

Calendar

Configure your calendar settings to match your practice’s scheduling needs. Set the duration of each time block and define start and end times based on site or facility.
Calendar preferences page showing time block duration and start/end time configuration options

Waitlist

Control how patients can schedule appointments:
  • Allow patients to join a waitlist for appointments
  • Enable direct scheduling without waitlist

Portal Configs

Define scheduling rules for your patient portal. Configure how far in advance patients can schedule appointments.
Portal configuration settings showing appointment scheduling advance time limits

Chart Note

Set up restrictions for chart note signing based on specific criteria:
  • Configure visit limits that must be met before signing
  • Enable template validation requirements
  • Set other criteria that must be satisfied before chart notes can be signed
Chart note preferences showing signing restrictions and validation settings

Appointment Types

Create different appointment types to organize your calendar. For each appointment type, you can configure:
  • Duration
  • Color coding on your calendar
  • Other appointment-specific settings
Appointment types configuration page showing options to create and customize appointment types with duration and color settings

Measurements

Create custom measurements that your practice tracks for patients. These measurements can be used in chart notes and patient records.
Measurements configuration page showing options to create and manage custom measurements

Medications

Nominate providers who are authorized to prescribe uncontrolled substances. This setting ensures only qualified providers can prescribe certain medications.
Medications preferences page showing provider nomination settings for prescribing uncontrolled substances

Provider

Set up provider credentials and schedules. Configure each provider’s:
  • Credentials and certifications
  • Schedule availability
  • Site assignments
Provider settings page showing options to configure provider credentials and schedules

Insurance

Add insurance plans that your practice accepts. This ensures proper billing and claim submission.
Insurance configuration page showing options to add and manage accepted insurance plans

AI

Configure AI scribe settings for chart note documentation. Set up dot phrases that the AI scribe uses when documenting within chart notes.
AI preferences page showing dot phrase configuration for AI scribe documentation

ICD10

Select the ICD10 code groups you want to use for your practice. This determines which diagnosis codes are available when creating chart notes and submitting claims.
ICD10 configuration page showing options to select code groups for the practice

Text Snippets

Text snippets serve as reusable templates or pre-written text blocks that providers can quickly insert into their documentation. Create and manage text snippets to standardize documentation across your practice.
Text snippets management page showing options to create and edit reusable text templates

Rooms

Create dedicated spaces for different types of patient encounters or clinical activities. Rooms help you separate different aspects of your practice, such as:
  • Routine visits
  • Urgent care
  • Telehealth appointments
Rooms configuration page showing options to create and manage different room types for patient encounters

Reporting

Calculate reports to provide bonuses to your staff. Configure reporting settings that track performance metrics and calculate compensation.
Reporting preferences page showing options to configure staff bonus calculations and performance reports

Monitor practice performance

Check important KPIs that pull from the EHR on the Performance Analysis tab. This tab shows high-level data on clinical outcomes and practice health, helping you track your practice’s performance over time.

Q&A

Navigate to the main menu and select Preferences. This tab contains all the settings you need to configure your practice.
Yes, you can modify any preference settings at any time. Changes take effect immediately and apply to future encounters and workflows.
Most preference changes only affect new data created after the change. Some settings, such as calendar configurations, may affect how existing appointments are displayed.
Use the Provider section under Preferences to add each provider. Configure their credentials, schedules, and site assignments individually.
The Performance Analysis tab provides an overview of your practice’s key performance indicators, including clinical outcomes and practice health metrics. Access it from the main navigation menu.