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The appointment management feature allows you to schedule, reschedule, or cancel your appointments online. https://www.loom.com/share/fa82210635fe47c9a491cb7dbaa545c9 This video illustrates the following:
  • Patient booking an appointment in the portal
  • Staff finding the appointment in Air and rescheduling it
  • Patient canceling the appointment in the portal
  • Staff noting that the appointment has been removed from the calendar in Air

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How to Schedule an Appointment

  • Log in to your Patient Portal account
  • Navigate to the Appointments section
  • Click on “Schedule Appointment”
  • Select your preferred provider from the available options
  • Choose an available date and time slot from the calendar
  • Confirm your appointment details
  • Submit your appointment request You’ll receive a confirmation notification once your appointment is scheduled.

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How to Reschedule or Cancel an Appointment

  • Log in to your Patient Portal account
  • Navigate to the Appointments section
  • Locate your upcoming appointment in the list
  • Select “Reschedule” or “Cancel” option
  • If rescheduling, select a new date and time
  • Confirm your changes Please note that cancellations may be subject to the clinic’s cancellation policy.