Skip to main content
Before starting a consultation, you may need to update the Appointment or Case Type.

Change the Case Type

Add an Existing Case Type
You can ONLY update a case when an appointment is in the SCHEDULED / CONFIRMED status. After CHECK_IN / SIGNATURE, you will not be able to update a case on an appointment!
Enter existing Case Type: Open the appointment → click the Edit icon → select the Case from the drop-down in the Case bar.The only required field is Case Name. However, because insurance is required on the Appointments page, we recommend setting the Insurance Priority as well.

Change the Appointment Type

Change Appointment Type: Use this option to quickly update documentation sections and templates to match a different appointment type.10 Update Appt Type Gi

Change the Clinical Note Type

Change Clinical Note Type: This allows you to update documentation based on plan of care logic. This is only available to be updated from within the chart note.Available Clinical Note Types include:
  • Initial Evaluation
  • Daily Note
  • Progress Note
  • Re-Certification Note
  • Discharge Note