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The Messages page lets you instantly chat with colleagues or groups (upto 10 people), share files, and even ask Athelas AI. Click on the Messages tab within Utilities in the left navigation bar. **Note: **Messages to Patients can only be sent if your practice has turned on the Patient Portal as well.

Ask Athelas AI

Smart Tip: Ask questions to the Athelas AI. Conversations will automatically sync with the Athelas AI widget.
Ai Message Web

Start a Conversation

  • Go to the Messages page.
  • Click the pencil icon to start a new thread.
  • Use the search bar to find and select colleagues.
  • Type your message and/or add attachments. Send Message Pn

Notifications

When you have new messages, notifications will appear in two places:
  • A red dot on the notification center (bell icon) in the header of any page.
  • A blue dot on the Messages page itself.
Message Notification PnThere are multiple types of notification alerts that can be configured by clicking on the gear icon on top. These include:
  • General Notifications
  • New Messages
  • New Pharmacy Requests or Medication Prescription Tasks
  • Tasks
You can choose to get a text, email or InApp notification.Manage Notifications Web