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Front Office Workflows

Patient Responsibility

Patient Responsibility

ADD DESC

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Insights

Air

Agents

Insights

Charge Saved Credit Cards

Learn how to charge all saved credit cards at once

Insights

Manage Credit Cards

How to save, add, remove credit cards for future payments

Insights

Setting up a Payment Plan

Learn how to set up a Payment Plan

Insights

How to Cancel PR

When PR has been inaccurately entered, you can cancel that PR.

Insights

How to Send a Patient Payment Link

A quick guide for generating and collecting payment through a dedicated link.

Insights

How to Push to PR

A quick walkthrough for pushing charges to PR in Insights.

Insights

How to Record Payments

A walkthrough of one method you can use to record external payments in Insights.

Insights

How to Refund a Payment

Occasionally, you'll need to return payment to a patient.

Insights

How to Request via Text or Email

For the digitally savvy patient you can send an email or text message to collect PR.

Insights

How to Set Up Miscellaneous Line Item Charges

Create, edit, and use specific line items, as well as how those charges appear in your reports.

Insights

How to Take Payment for Families

For instances where one person will pay the balances of many.

Insights

How to Undo a Write Off

Write-offs are 100% reversible.

Insights

How to Write Off PR

For the times when PR collection is not possible.

Insights

Patient Responsibility Page

Learn how to use one of the most powerful tools in Insights for tracking down outstanding PR.

Insights

PR Overpayment Refunds and Estimated vs. Remittance PR

Learn how Athelas handles changing PR amounts, underpayments, and overpayments.

Insights

PR Settings

A general overview of the extremely useful and broadly-scoped PR Settings page.

Insights

PR Timeline

A one-stop shop for viewing every relevant factor that contributes to a patient’s outstanding PR.

Filter by Product:

Insights

Air

Agents

Insights

Charge Saved Credit Cards

Learn how to charge all saved credit cards at once

Insights

Manage Credit Cards

How to save, add, remove credit cards for future payments

Insights

Setting up a Payment Plan

Learn how to set up a Payment Plan

Insights

How to Cancel PR

When PR has been inaccurately entered, you can cancel that PR.

Insights

How to Send a Patient Payment Link

A quick guide for generating and collecting payment through a dedicated link.

Insights

How to Push to PR

A quick walkthrough for pushing charges to PR in Insights.

Insights

How to Record Payments

A walkthrough of one method you can use to record external payments in Insights.

Insights

How to Refund a Payment

Occasionally, you'll need to return payment to a patient.

Insights

How to Request via Text or Email

For the digitally savvy patient you can send an email or text message to collect PR.

Insights

How to Set Up Miscellaneous Line Item Charges

Create, edit, and use specific line items, as well as how those charges appear in your reports.

Insights

How to Take Payment for Families

For instances where one person will pay the balances of many.

Insights

How to Undo a Write Off

Write-offs are 100% reversible.

Insights

How to Write Off PR

For the times when PR collection is not possible.

Insights

Patient Responsibility Page

Learn how to use one of the most powerful tools in Insights for tracking down outstanding PR.

Insights

PR Overpayment Refunds and Estimated vs. Remittance PR

Learn how Athelas handles changing PR amounts, underpayments, and overpayments.

Insights

PR Settings

A general overview of the extremely useful and broadly-scoped PR Settings page.

Insights

PR Timeline

A one-stop shop for viewing every relevant factor that contributes to a patient’s outstanding PR.

Filter by Product:

Insights

Air

Agents

Insights

Charge Saved Credit Cards

Learn how to charge all saved credit cards at once

Insights

Manage Credit Cards

How to save, add, remove credit cards for future payments

Insights

Setting up a Payment Plan

Learn how to set up a Payment Plan

Insights

How to Cancel PR

When PR has been inaccurately entered, you can cancel that PR.

Insights

How to Send a Patient Payment Link

A quick guide for generating and collecting payment through a dedicated link.

Insights

How to Push to PR

A quick walkthrough for pushing charges to PR in Insights.

Insights

How to Record Payments

A walkthrough of one method you can use to record external payments in Insights.

Insights

How to Refund a Payment

Occasionally, you'll need to return payment to a patient.

Insights

How to Request via Text or Email

For the digitally savvy patient you can send an email or text message to collect PR.

Insights

How to Set Up Miscellaneous Line Item Charges

Create, edit, and use specific line items, as well as how those charges appear in your reports.

Insights

How to Take Payment for Families

For instances where one person will pay the balances of many.

Insights

How to Undo a Write Off

Write-offs are 100% reversible.

Insights

How to Write Off PR

For the times when PR collection is not possible.

Insights

Patient Responsibility Page

Learn how to use one of the most powerful tools in Insights for tracking down outstanding PR.

Insights

PR Overpayment Refunds and Estimated vs. Remittance PR

Learn how Athelas handles changing PR amounts, underpayments, and overpayments.

Insights

PR Settings

A general overview of the extremely useful and broadly-scoped PR Settings page.

Insights

PR Timeline

A one-stop shop for viewing every relevant factor that contributes to a patient’s outstanding PR.