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Front Office Workflows

Last updated:

Aug 8, 2025

Text Snippets For Your Note

Chart Notes

Provider Workflows

A quick‑insert tool for boiler‑plate phrases in chart notes

What is it?

Text Snippets adds a lightweight “/” command palette to every TextQuestion field in the chart‑note form.

Clinicians can drop pre‑saved phrases (e.g., “Shoulder: full ROM”) with a click or a single Tab—no more re‑typing the same assessment dozens of times per day.


Using snippets inside a note

Action

Result

Type / at the end of any sentence

Palette opens under the cursor

Continue typing

Live‑filter by label / group (/hip, /exam:hip)

↑ / ↓

Navigate results

Enter / Tab / Click

Insert highlighted snippet

Esc

Close palette (press twice if filtering by group)

Backspace just after /

Close palette

Type two spaces

Quick close

Example flow
  1. Type Hip /

  2. Press to highlight “Hip: tender to palpation”

  3. Press Tab → phrase is inserted, caret moves to the end, palette closes


  • Opens automatically after /

  • Filters across all labels and groups

  • Prefix with group: to filter (e.g., /MSK:)

Group → snippet drill‑down
  • Selecting a group tile shows only that group’s snippets

  • A chip in the header shows the active group; click “×” to clear

Keyboard cheat‑sheet

Key

Palette open

Search bar focused

/

Re‑open palette

↑ / ↓

Cycle suggestions

Cycle suggestions

Enter / Tab

Insert snippet / open group

Insert / open

Esc

Leave group → close search → close palette

Clear group → close palette

(Backspace) right after /

Close palette


Managing snippets (Admin & power users)

  1. Navigate to Profile → Preferences → Text Snippets.

  2. Click “Add Snippet” or edit an existing one.

  3. Fill in:

    • Title (required, no : or double‑spaces)

    • Group (optional, same restrictions)

    • Snippet text (required)

  4. Click Save.

    • Drawer closes only after a successful save.

    • Inline validation errors appear if rules are broken.

“Other” group always displays last.


Tips & best practices

  • Autosize inputs: In Minimal design, single‑line snippet fields auto‑grow.

  • Clipboard helper: Trailing clipboard icon copies read‑only field values.

  • Mobile friendly: Palette respects virtual keyboards.

  • Accessibility: “/” icon is skipped in tab order; keyboard users rely on slash.


    Troubleshooting

    Symptom

    Likely cause

    Fix

    Typing / does nothing

    Feature flag disabled

    Enable EHR_TEXT_SNIPPETS

    Palette shows “No items match”

    No snippets or filter too narrow

    Add snippets or clear search / group

    Validation error: “Title cannot contain …”

    Forbidden character in title/group

    Edit the field

    Palette closes unexpectedly

    Two spaces typed or / deleted

    Re‑type /

FAQ’s

Does it work in multiline fields? — Yes, palette anchors under the textarea.

Can sites have different snippet sets? — Yes. Data fetch is scoped to site ID.

Is any formatting inserted? — Snippets are plain text plus a trailing space.

Table of Contents

Search all docs

Front Office Workflows

Search all docs

Front Office Workflows

Last updated:

Aug 8, 2025

Text Snippets For Your Note

Chart Notes

Provider Workflows

A quick‑insert tool for boiler‑plate phrases in chart notes

What is it?

Text Snippets adds a lightweight “/” command palette to every TextQuestion field in the chart‑note form.

Clinicians can drop pre‑saved phrases (e.g., “Shoulder: full ROM”) with a click or a single Tab—no more re‑typing the same assessment dozens of times per day.


Using snippets inside a note

Action

Result

Type / at the end of any sentence

Palette opens under the cursor

Continue typing

Live‑filter by label / group (/hip, /exam:hip)

↑ / ↓

Navigate results

Enter / Tab / Click

Insert highlighted snippet

Esc

Close palette (press twice if filtering by group)

Backspace just after /

Close palette

Type two spaces

Quick close

Example flow
  1. Type Hip /

  2. Press to highlight “Hip: tender to palpation”

  3. Press Tab → phrase is inserted, caret moves to the end, palette closes


  • Opens automatically after /

  • Filters across all labels and groups

  • Prefix with group: to filter (e.g., /MSK:)

Group → snippet drill‑down
  • Selecting a group tile shows only that group’s snippets

  • A chip in the header shows the active group; click “×” to clear

Keyboard cheat‑sheet

Key

Palette open

Search bar focused

/

Re‑open palette

↑ / ↓

Cycle suggestions

Cycle suggestions

Enter / Tab

Insert snippet / open group

Insert / open

Esc

Leave group → close search → close palette

Clear group → close palette

(Backspace) right after /

Close palette


Managing snippets (Admin & power users)

  1. Navigate to Profile → Preferences → Text Snippets.

  2. Click “Add Snippet” or edit an existing one.

  3. Fill in:

    • Title (required, no : or double‑spaces)

    • Group (optional, same restrictions)

    • Snippet text (required)

  4. Click Save.

    • Drawer closes only after a successful save.

    • Inline validation errors appear if rules are broken.

“Other” group always displays last.


Tips & best practices

  • Autosize inputs: In Minimal design, single‑line snippet fields auto‑grow.

  • Clipboard helper: Trailing clipboard icon copies read‑only field values.

  • Mobile friendly: Palette respects virtual keyboards.

  • Accessibility: “/” icon is skipped in tab order; keyboard users rely on slash.


    Troubleshooting

    Symptom

    Likely cause

    Fix

    Typing / does nothing

    Feature flag disabled

    Enable EHR_TEXT_SNIPPETS

    Palette shows “No items match”

    No snippets or filter too narrow

    Add snippets or clear search / group

    Validation error: “Title cannot contain …”

    Forbidden character in title/group

    Edit the field

    Palette closes unexpectedly

    Two spaces typed or / deleted

    Re‑type /

FAQ’s

Does it work in multiline fields? — Yes, palette anchors under the textarea.

Can sites have different snippet sets? — Yes. Data fetch is scoped to site ID.

Is any formatting inserted? — Snippets are plain text plus a trailing space.

Last updated:

Aug 8, 2025

Text Snippets For Your Note

Chart Notes

Provider Workflows

A quick‑insert tool for boiler‑plate phrases in chart notes

What is it?

Text Snippets adds a lightweight “/” command palette to every TextQuestion field in the chart‑note form.

Clinicians can drop pre‑saved phrases (e.g., “Shoulder: full ROM”) with a click or a single Tab—no more re‑typing the same assessment dozens of times per day.


Using snippets inside a note

Action

Result

Type / at the end of any sentence

Palette opens under the cursor

Continue typing

Live‑filter by label / group (/hip, /exam:hip)

↑ / ↓

Navigate results

Enter / Tab / Click

Insert highlighted snippet

Esc

Close palette (press twice if filtering by group)

Backspace just after /

Close palette

Type two spaces

Quick close

Example flow
  1. Type Hip /

  2. Press to highlight “Hip: tender to palpation”

  3. Press Tab → phrase is inserted, caret moves to the end, palette closes


  • Opens automatically after /

  • Filters across all labels and groups

  • Prefix with group: to filter (e.g., /MSK:)

Group → snippet drill‑down
  • Selecting a group tile shows only that group’s snippets

  • A chip in the header shows the active group; click “×” to clear

Keyboard cheat‑sheet

Key

Palette open

Search bar focused

/

Re‑open palette

↑ / ↓

Cycle suggestions

Cycle suggestions

Enter / Tab

Insert snippet / open group

Insert / open

Esc

Leave group → close search → close palette

Clear group → close palette

(Backspace) right after /

Close palette


Managing snippets (Admin & power users)

  1. Navigate to Profile → Preferences → Text Snippets.

  2. Click “Add Snippet” or edit an existing one.

  3. Fill in:

    • Title (required, no : or double‑spaces)

    • Group (optional, same restrictions)

    • Snippet text (required)

  4. Click Save.

    • Drawer closes only after a successful save.

    • Inline validation errors appear if rules are broken.

“Other” group always displays last.


Tips & best practices

  • Autosize inputs: In Minimal design, single‑line snippet fields auto‑grow.

  • Clipboard helper: Trailing clipboard icon copies read‑only field values.

  • Mobile friendly: Palette respects virtual keyboards.

  • Accessibility: “/” icon is skipped in tab order; keyboard users rely on slash.


    Troubleshooting

    Symptom

    Likely cause

    Fix

    Typing / does nothing

    Feature flag disabled

    Enable EHR_TEXT_SNIPPETS

    Palette shows “No items match”

    No snippets or filter too narrow

    Add snippets or clear search / group

    Validation error: “Title cannot contain …”

    Forbidden character in title/group

    Edit the field

    Palette closes unexpectedly

    Two spaces typed or / deleted

    Re‑type /

FAQ’s

Does it work in multiline fields? — Yes, palette anchors under the textarea.

Can sites have different snippet sets? — Yes. Data fetch is scoped to site ID.

Is any formatting inserted? — Snippets are plain text plus a trailing space.