Overview

The Additional Context feature allows healthcare providers to enhance AI-generated documentation by adding supplementary information to scribe notes.

You can provide context in two ways:

• Audio Recording – Capture additional conversation or dictate details

• Text Input – Type additional context or patient details

Adding context helps improve the accuracy and completeness of documentation.

Accessing the Additional Context Feature

Location

The feature is available on the Completed Scribe Page after a scribe session is completed.

How to Use

1. Navigate to a completed scribe session

2. Click on the new “Transcription & Context” Tab

3. Click “Add Context”

4. The Additional Context dialog will open

5. Add context via text or audio (click the drop-downs below ↓ for specific details on both methods)

6. Click regenerate scribe after adding all relevant context

Using Audio Mode 🎙️

When to Use

Use audio when you want to:

• Capture additional patient conversation (such as a multi-part appointment)

• Capture lab or test results after the initial recording

• Longer additions

• Add context while multitasking

Steps to Use

1. Click the “Add Context” button

   • “By Audio” is selected by default

2. Start Recording

   • Click “Record Audio”

   • Grant microphone permissions if prompted

   • Recording begins immediately

3. End Recording

   • Click “End Recording”

   • Audio uploads automatically

   • Upload progress bar shows percentage

4. Completion

   • Success notification appears

   • Dialog closes automatically

   • Audio context begins processing

Recording Controls

• End Recording → Saves and uploads

• Cancel & Discard → Stops recording without saving

Tips For Audio Recording

• Record in a quiet environment

• Use a good quality microphone

• Check the mic level indicator

• Speak clearly and at a moderate pace

Using Text Mode 💬

When to Use

Use text input for:

• Specific patient details

• Structured or concise information

• Quick additions

Steps to Use

1. Click the “Add Context” button

   1. Switch to Text Mode

   2. Click “By Text”

2. Enter Context

   • Type additional information (max 2,000 characters)

3. Submit Context

   • Click “Add Context”

   • Context is added

   • Dialog closes automatically

Tips For Text Input

• Be clear and concise

• Organize logically

• Include relevant terminology

• Use abbreviations when appropriate

• Monitor character counter

Troubleshooting

Audio Recording Issues 🎙️

1. Problem: “Failed to start recording”

   Solution: Check browser microphone permissions

   1. Click the lock icon in your browser

   2. Allow microphone access

   3. Refresh the page and try again

2. Problem: Low audio levels

   Solution:

   1. Check microphone connection

   2. Adjust input settings

   3. Ensure correct microphone is selected

3. Problem: Upload fails

   Solution:

   1. Check your internet connection

   2. Retry recording

   3. Contact support if issue persists

Text Input Issues 💬

1. Problem: “Add Context” button disabled

   Solution:

   • Type at least one character (not just spaces)

2. Problem: Reached character limit

   Solution:

   • Remove unnecessary text

   • Or submit current entry and start a new one

What Happens Next ⏭️

1. Click “Regenerate Scribe”

2. The AI processes a new scribe with your existing transcript along with your additional context

3. Check the “Scribe Notes” tab to see your scribe progress

4. Updated scribe appears with new context applied

Multiple Context Entries 📚

• You can add multiple entries (audio or text)

• All added context is used during regeneration

Reminders❕

1. Be Specific — Include precise missed details

2. Ensure Completeness — Add all info before regenerating

3. Review Before Regenerating

4. Prioritize Quality — Relevant and accurate over length

If issues persist:

• Contact your system administrator

• Submit a support ticket

• Report bugs or feature requests to the dev team