Use this feature to make or schedule a one-off outbound call to a patient. The benefits of doing so here, rather than making a standard phone call, are as follows:

• An automated agent will make the call, saving you time

• The conversation and sentiment will be tracked and logged automatically for future reference

• The call can be scheduled for your convenience

• Updates to appointment timing, insurance, appointment reason, etc. can all be handled by AI so that the right information gets into your schedule

• Send one-off outbound calls to specific patients

• Create and manage outbound call campaigns

• Track the status and results of outbound communications

• Contact new or existing patients

• Define additional context for calls to assist agents in completing tasks