> ## Documentation Index
> Fetch the complete documentation index at: https://docs.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.
# PDMP Registration
These are the steps to set up Prescription Drug Monitoring within our system
* **Step 1: Navigate to Customer Connect**
* Visit [https://connect.bamboohealth.com](https://connect.bamboohealth.com)
* **Step 2: Create an Account**
* Click “Create an Account” (top right).
* **Step 3: Complete the Application**
* Enter the required details and follow the guided steps.
* Profile Information
* Organization
* Vendor: `Commure Inc DBA Athelas`
* Product Options
* Billing
* Key notes:
* Multi-state customers can sign up for all states at once.
* On the Organization screen, users select all facility location states.
* Customers may purchase services for non-funded states during this process
* Unless a custom onboarding process prohibits this. Non Funded State list (as of Y2026):
* **California (CA)** – non-funded (providers pay)
* **Colorado (CO)** – non-funded (providers pay)
* **Hawaii (HI)** – non-funded (providers pay)
* **Kentucky (KY)** – non-funded (providers pay)
* **Maryland (MD)** – non-funded (providers pay)
* **Mississippi (MS)** – non-funded (providers pay)
* **Pennsylvania (PA)** – non-funded (providers pay)
* **Rhode Island (RI)** – non-funded (providers pay)
* **South Dakota (SD)** – non-funded (providers pay)
* **Texas (TX)** – *note:* Texas historically was non-funded in some sources, but recent state-funded access may exist now — always confirm with Bamboo.
* **Utah (UT)** – non-funded or limited (providers pay for PMP data)
* **Washington (WA)** – non-funded (providers pay)
* **Wyoming (WY)** – non-funded (providers pay)
* Customer Connect dynamically shows available funding & products per state.
* Required documents (e.g., PMP Gateway Licensee Profile, EULA) appear within the workflow.
* Users may save progress and return later.
* After completion, Bamboo Health sends a PDMP query request to the state PDMP administrator.
* Accounts remain “pending” until state approval is complete.
* **Step 4: Credential Issuance**
* Once approved (estimated 2–4 weeks):
* Credentials are issued to the **EMR Integration Partner (Athelas Air)** or the designated health-entity contact.
* Distribution depends on prior integration agreements.
Note: PDMP approval takes about 2-4 weeks, so it is important we get started on this soon.