> ## Documentation Index
> Fetch the complete documentation index at: https://docs.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Turn off Patient Texts

> Disable automatic billing text messages for an individual patient.

#### At a Glance

Patients receive billing communications by text and email by default. To stop **texts** for a specific patient, disable them on the patient's profile.

#### How to Do It

1. [Open the patient's profile](/insights_front_desk/patient_profiles/how_to_find_and_edit_a_patients_profile).
2. Find the **Auto Send Text Message** status (Active/Inactive) near the patient's information.
3. Open the **Edit** menu and choose **Disable Auto Send Text Message**.

The patient will no longer receive automatic text communications unless you re-enable them.

### FAQ

<Accordion title="Does turning off texts also stop email statements?">
  No. If you have an email on file and your practice has email statements enabled, the patient will still receive statements by email. Disabling texts only affects text communications.
</Accordion>