> ## Documentation Index > Fetch the complete documentation index at: https://docs.athelas.com/llms.txt > Use this file to discover all available pages before exploring further. # Send Patient Statements via Email/Text > What patients see and do when they pay from an emailed or texted statement. #### At a Glance Most practices send recurring statements automatically via text and email by configuring their [Patient Statements](/insights_front_desk/patient_statements/manage_patient_statements) settings. This guide describes what the patient experiences when they receive one. #### Paying from an Email The patient receives an email from your practice with their statement attached and a **Pay Online** option. Choosing it opens a pre-filled login page where they confirm their date of birth, view a breakdown of the bill, and pay by card (or a saved card on file). They receive an email receipt once payment goes through. #### Paying from a Text The patient receives a payment-request text. Tapping the link opens a form with their name pre-filled (they enter their date of birth), shows the amount due with a **View Breakdown** option, and lets them pay by card (or a saved card). They receive a text receipt once payment succeeds. ### FAQ They confirm their identity (typically their date of birth) on a pre-filled page before viewing the balance and paying. No separate portal account is required to pay from the link.