> ## Documentation Index
> Fetch the complete documentation index at: https://docs.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started with Faxing

> Navigate the Faxing page tabs, contact list, filters, and fax statuses.

Insights has a dedicated **Faxing** page to send and receive faxes. Open it from **Faxing** in the left navigation.

#### Tabs

The Faxing page is organized into tabs:

* **Outbound** — faxes you've sent
* **Inbound** — faxes you've received
* **Archived** — faxes you've archived from any queue
* **Email** and **Text Message** — a tracker for email and text communications
* **Settings** — where your fax numbers (and coversheet templates) are stored, if enabled for your site

Within the **Inbound** tab, a secondary row lets you switch between **All**, **Unprocessed**, and **Processed** faxes.

#### Header Actions

At the top of the page you'll find:

* **Send Document** — open the Send Fax panel to send a new fax
* **Filter** — open the filter drawer (a badge shows how many filters are active)
* **Contact List** — create, edit, and tag contacts, and link fax numbers to facilities and providers. Use **Create Contact** to add one and **Manage Contacts** to review the list.

#### Filters

Open **Filter** to narrow the list by:

* **Facilities**, **Providers**, and **Status** (Success, Failure, In Progress, Queued, Batching, Partial Success, Unknown)
* **Patient**
* **Content Types** (inbound faxes)
* **Creator** (outbound faxes)
* **From Date** / **To Date**
* **Sender Fax Number** / **Recipient Fax Number**

#### Resending a Fax

If an outbound fax fails to send, a **Resend Fax** action appears on that fax's row so you can re-send it without recreating it.

### FAQ

<Accordion title="Where do I manage my fax numbers?">
  Your ported fax numbers live on the **Settings** tab (when enabled for your site), where you can also manage coversheet templates.
</Accordion>

<Accordion title="How do I resend a fax that didn't go through?">
  On the **Outbound** tab, find the failed fax and click **Resend Fax** on its row. You can adjust the recipient, sender number, subject, facility, and provider before re-sending.
</Accordion>