> ## Documentation Index
> Fetch the complete documentation index at: https://docs.athelas.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Orders

Custom Orders let you build reusable order-letter templates, then generate patient-specific orders quickly with prefilled clinical and demographic details.

## What are Custom Orders?

Custom Orders help your team standardize frequent order workflows.

* Build reusable templates for order letters.
* Add variables that auto-populate with live data.
* Generate finalized custom orders from those templates.

Variables can automatically pull data such as **Patient**, **Provider**, **Facility**, and other order details when the order is created.

## Create custom order templates

Use the template builder to design and save reusable formats your team can use repeatedly.

<div style={{ position:"relative",paddingBottom:"calc(54.21768707482993% + 41px)",height:0,width:"100%" }}>
  <iframe src="https://app.arcade.software/share/TdbcBTFOzeVR8q7sv8eL" title="Create a Custom Order Template" frameBorder="0" loading="lazy" webkitAllowFullScreen mozAllowFullScreen allowFullScreen allow="clipboard-write" style={{ position:"absolute",top:0,left:0,width:"100%",height:"100%",colorScheme:"light" }} />
</div>

<div>
  <p style={{ textAlign:"left",marginTop:"8px",fontSize:"14px",color:"#666",fontStyle:"italic" }}>
    Arcade demo: Create and save a reusable custom order template.
  </p>
</div>

**To create a template:**

1. Open the **Custom Orders** template area from your admin workflow.
2. Start a new template in the rich text editor.
3. Add your standard clinical language and structure.
4. Insert variables for fields you want auto-filled at order creation.
5. Save the template with a clear, searchable name.

## Create a custom order or letter

After templates are set up, create a patient-specific order from the Orders workflow.

<div style={{ position:"relative",paddingBottom:"calc(54.21768707482993% + 41px)",height:0,width:"100%" }}>
  <iframe src="https://app.arcade.software/share/8ZaXNdpI9XLFjTbnyWnS" title="Create a Custom Order or Letter" frameBorder="0" loading="lazy" webkitAllowFullScreen mozAllowFullScreen allowFullScreen allow="clipboard-write" style={{ position:"absolute",top:0,left:0,width:"100%",height:"100%",colorScheme:"light" }} />
</div>

<div>
  <p style={{ textAlign:"left",marginTop:"8px",fontSize:"14px",color:"#666",fontStyle:"italic" }}>
    Arcade demo: Create and complete a custom order or letter from the Orders page.
  </p>
</div>

**To create a custom order:**

1. Open **Orders** and click **+Order**.
2. Select **Custom** under **Order Type**.
3. Choose the appropriate template.
4. Confirm order details, including patient and provider context.
5. Review the generated letter and send or finalize.

<Tip>
  ✨**Smart Tip:** Keep template names specific to the use case (for example, by specialty, referral purpose, or recipient type) so staff can find the right template quickly.
</Tip>

### FAQ

<Accordion title="What is the difference between a custom order template and a custom order?">
  A **template** is the reusable format. A **custom order** is the patient-specific output generated from that template with auto-filled values.
</Accordion>

<Accordion title="Which fields can auto-populate in custom orders?">
  Common variables can pull values like **Patient**, **Provider**, and **Facility** details. Available variables depend on the order context.
</Accordion>

<Accordion title="Can I still edit the content after selecting a template?">
  Yes. Templates accelerate drafting, but you should review and update the generated content before sending to ensure it matches the current patient scenario.
</Accordion>